We try our best to ship items as fast as we can. Please allow 2-3 days production time for your order to ship out, average shipping times are 5 days.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED.

If you don't receive a tracking number after 7 business please email us at

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Delivery times vary as we do ship worldwide our fulfillment center based in US. The average delivery time is 10-15 business days.

Absolutely! We are here to help you make your home beautiful! Please send us an email to support@yourloveddog.comand we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.